| When a customer or member passes away, though, most organizations with web presence don't have formal or effective procedures for transferring and deleting accounts. In fact, most have no way to even know the user has died. The organizations waste time, money and energy continuing to try to engage with the deceased; this can be a heart-wrenching, constant and painful reminder to their loved ones as well as a complex and time-consuming process for them to try to fix. |
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ORGANIZE |
| Partners log into their Corporate Partners account on Entrustet.com to see an easy-to-read list of all their users who have an Entrustet account. Partners can view their users' last wishes and whether the user is dead or alive. Now you will know which of your users have passed away so that you can streamline the post-death transfer and deletion process and avoid contacting the families of deceased users. |
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FOCUS ON YOUR BUSINESS |
| Entrustet Corporate Partners can focus on business as usual; your company will not be distracted by having to handle the account requests of the family of the recently deceased. Let Entrustet do the legwork of finding out, verifying and informing you of user deaths. |
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LIMIT LIABILITY |
| Not knowing when your users die and not having a plan in place for deleting or transferring account information effectively can constitute a legal liability. Our Partners Program helps you ensure your users' information gets passed to the right people at the right time, avoiding miscues and helping you improve customer service. |
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GIVE CUSTOMERS PEACE OF MIND |
| Let your customers know that they control their account's fate by using Entrustet.com to make their wishes known. Entrustet's Partners Program is an easy way to boost customer service...it's free, and takes less than 10 minutes to sign up! |
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